How Does A Company Expect To Do Business When Finding Basics Like A Direct Company Phone Number/Physical Address Is Next To Impossible?

I’ve been doing my share of hard-knuckle prospecting lately and have noticed that some companies have made it darn next to impossible to identify, much less reach, a decision-maker? In one case (a software manufacturer) the decision-maker was easily identifiable via LinkedIn, but the company phone numbers (not 800#) took some digging-and when I found it got two options, none which let me talk to a real live voice…I hit “0” FIVE TIMES to get a live voice who not only wouldn’t put me through to at least a voice mail, but told me to send an email to “info@xxx.com” …  Of course, the company web site is slicker than all get out In another case it took 1/2 hour of search time to find the contact name, then about the same to get an email address/phone number (found it on the 4th page of my search when I checked into the domain owner/phone numbers of their web site, which again had no physical address, no non-800 number, no way to leave a VM for management…the good news in this case is that I actually have had a good email correspondence when I tracked her down (I guess she respects anyone who can get through the wall! 🙂 ) In contrast, the old-school industries usually make it very easy to reach key execs down to email addresses/direct lines and photos….To my way of looking at the world (maybe I’m a dinosaur?) I think that a company that makes it that hard to get a good idea to a key decision-maker is also a company that is doomed to fail...

Is The IPad On It’s Way To Obsolescence?

A few years ago I blogged about the Ipad being revolutionary in the field sales environment, as it gave the user instant access (without a boot-up cycle as a notebook computer would have) to presentations and web pages. Easy access to solid-state drive notebook PC’s and most importantly, the 2-in-1 touchscreen design (where the screen moves 360 degrees so the notebook computer can be used as a tablet also) has made me ask if the IPad will be extinct in the next 2 or 3 years? Microsoft’s Surface Pro 3 has both touchscreen compatibility and runs Windows 8.1-and the high-end versions have an i7 processor-making them among the fastest notebook computers available-and weight less than 2 pounds with a keyboard.  In effect, a purchase of a Surface Pro 3 or another 2-in 1 touchscreen computer like the Lenovo Yoga 3 enables the buyer to replace two devices: a portable computer plus an Ipad. Rumor is that the next version of the Surface Pro (version 4) will have built-in LTE.  IMHO it is going to kill off the Ipad in the corporate market and put a big hit on third-party manufacturers such as Dell and Lenovo. It will also effectively kill off the IPad in the corporate market Why has Apple not released a 2-in-1 touchscreen version of the Macbook Air?   Here’s why-the day that happens is the end of the...

Should I Accept that LinkedIn Invitation? (The Favor Test)

This Harvard Business Review article (http://ow.ly/mOKcN ) suggests that you apply the criteria “would I ask him/her for a favor/introduction, and would I feel comfortable receiving the same from that person?”  Couldn’t agree more-it makes your list not just a bunch of names with no real connection to you, but an effective tool in making professional contacts that can have a positive impact on your business/career. Would be interested in reading opinions on...